Who we are
TM Works LLC operates this site under the Here Forward name.
This policy explains how TM Works LLC, doing business as Here Forward, collects and handles personal information through hereforward.ai and related pages we operate (the “Site”).
This policy covers visits to the Site and requests initiated through it, including the AI Visibility Report, e-book, contact form, AI Opportunity Review and other service inquiries, and Core partnership inquiries. A signed engagement agreement may include additional terms for client materials and project data. If those terms conflict with this policy for a specific engagement, the signed agreement controls.
What we collect
We receive information you submit and basic technical information generated when you use the Site.
Information you give us
The information we receive depends on the form or resource you use:
- E-book requests: your email address and, if you provide it, your business or organization name.
- General, review, and service inquiries: your name, email address, organization, service or review interest, and the message you send.
- AI Visibility Report requests: your name, email address, business name, website, location, industry, business description, team size, current AI use, goals, and any optional phone number or notes you provide.
- Core partnership inquiries: your name, role, email address, business or organization name, website, team size, years in business, business description, functional areas, current context and AI tools, what you hope the Core would accomplish, timing, and any optional notes you provide.
- Direct email: the address, message, and attachments you choose to send.
Please share personal information about other people only when you have the right to do so. Site forms are not designed for passwords, payment card information, government identifiers, health information, or other highly sensitive data. Please do not submit that information.
Information collected automatically
Our hosting and analytics providers receive technical and usage information when you visit. Depending on the provider and your settings, this may include your IP address, approximate location, browser and device information, referring page, pages viewed, timestamps, and related analytics identifiers.
The Site does not collect payment card details and does not offer customer accounts.
How we use it
We use information to deliver what you request, respond to you, run the Site, and improve our work.
We use information described above to:
- deliver the e-book and send the occasional resources, updates, and service information you agreed to receive;
- respond to questions, evaluate review and service inquiries, evaluate Core partnership inquiries, and discuss possible work;
- research and prepare a requested AI Visibility Report;
- provide work covered by a signed engagement agreement;
- operate, measure, troubleshoot, secure, and improve the Site;
- comply with legal obligations and enforce our agreements.
Submitting a general, review, or service inquiry, a Core partnership application, or an AI Visibility Report request does not subscribe you to marketing emails. E-book requesters receive marketing emails only after agreeing to the consent language on that form and may unsubscribe at any time.
Where applicable law permits limited cookieless statistical measurement without prior consent, we rely on legitimate interests to operate, secure, troubleshoot, and understand the basic performance of the Site. We rely on consent before allowing Google Analytics cookies, any Google Analytics measurement in regions where we treat prior consent as required, or LinkedIn advertising measurement. Depending on the request, we also process information to take steps toward an agreement at your request, perform an agreement, or meet legal obligations.
AI tools and human review
AI may help research and draft requested work. A person reviews the completed deliverable before it is sent.
When you request an AI Visibility Report, the form information you submit may be sent to an Anthropic managed-agent workflow. That workflow may also research public information about your business and use it to draft a report. We review the completed report before sending it to you.
We may also use AI tools during paid engagements. The signed engagement agreement governs the project data involved, the deliverables, and any additional data-handling commitments.
We do not intentionally use information submitted through the Site to train our own AI models. Third-party AI providers handle information according to their terms, account settings, and data controls. AI-assisted work can contain errors, so it should not be treated as a substitute for human review or professional advice.
How long we keep it
We keep information for as long as we need it for the reason it was collected and for applicable business or legal obligations.
- Form submissions and email correspondence remain in our inbox until they are deleted or no longer needed.
- Resend, Anthropic, Google, LinkedIn, and Vercel retain information according to their service settings and policies.
- Analytics information is retained according to the settings in our analytics accounts.
- Engagement records are retained as needed for the work and for accounting, tax, insurance, contractual, and legal obligations.
We may keep information longer when required by law, needed to resolve a dispute, or necessary to protect our rights.
Your choices and rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information we hold about you, or to receive a copy of it. You may also have rights to object to or limit certain processing. We will not discriminate against you for exercising an applicable privacy right.
To make a request, email hello@hereforward.ai with the subject line “Privacy request.” We may need to verify your identity before completing the request. Some information may be retained when required by law or when an applicable exception allows it.
You can unsubscribe from marketing emails by following the instructions in the message or by emailing us. We do not sell personal information for money. Depending on applicable law, advertising measurement may be treated as sharing personal information for cross-context behavioral advertising. You can decline or turn off optional Analytics cookies and advertising measurement through Cookie preferences in the footer. Where applicable, you may also object to processing based on legitimate interests by contacting us.
Security
We use reasonable administrative and technical safeguards intended to protect personal information. No transmission or storage method is completely secure, so we cannot guarantee absolute security.
Children
The Site is intended for adults and is not directed to children under 16. We do not knowingly collect personal information from children under 16. Contact us if you believe a child has provided personal information through the Site.
Changes to this policy
We may update this policy as the Site, our services, or our providers change. We will update the date at the top of this page when we do. If a change materially affects how we use personal information already collected, we will provide additional notice when required.
Contact us
Questions about this policy or a privacy request? Email or write.
Denver, CO 80203
United States